ExtremeCap U3 - CV710
(1) To ensure the compatibility, check your computer's USB 3.0 whether it is a verified chipset made by Intel Native, Renesas, or Fresco.
Steps: Right-click My Computer --> Properties --> Device Manager --> Universal Serial Bus controllers --> Intel USB 3.0 extensible Host Controller
(2) This might be due to the lack of system efficiency. Please run the AVerMedia USB 3.0 Diagnosis Tool first to determine the platform-supported resolutions and then adjust the input resolution accordingly.
(3) Check whether you are using a stand-alone graphics card.
After updating operating system to Windows 10 Spring update  following error message shows when start up RECentral 1:
This error is resulted by the new 1803-update that controls the way of applications connecting your webcams and video capture devices.
Please refer to following steps to resolve the situation:
In Windows Search type “Privacy Settings” then click “Enter”
At Privacy Settings/ App Permissions/ Camera find the toggle and make sure to set it on
“Allow apps to access your camera”
With applying this setting RECentral 1 will start properly and your AVerMedia game capture card will be accessible.
Please install the Driver: 18.104.22.168(Beta)
Please shut down your PC and boot up your PC. The issue would be resolved completely.
Make sure the CPU Usage is not over 70% during recording or the system might not be efficient. Try closing other programs to lower the CPU usage.
Please update your PC/NB USB 3.0 chip driver to the latest version.
Yes, CV710 supports raw data capturing. However, recording in compressed or uncompressed format depends on the software you use. In order to record in 1080p@60 (uncompressed), the minimum system requirements should be as follows:
CPU: i7 with independent graphics card
Storage: SSD Raid 0
Recommended read and write speeds at 300MB/sec
Yes, you can. Simply set the file type to AVI to record in uncompressed format. Thanks.
1. Please go to AVerMedia website to download the Adobe Premiere Pro Plug-in
2. Follow the instruction to install the plug-in
3. Open Adobe Premiere Pro CS6
4. Select New Project
5. General -> Capture Format -> AVer Record -> OK
6. Select your AVerMedia device, Video Source, Resolution and Record Format accordingly.
7. Select your preferred Location, Project Name and Sequence Name. Click OK to confirm.
8. File -> Capture??BR>
9. Preview window is ready for capturing. [Setup is complete.]
1. Please go to AVerMedia website to download the Sony Vegas Plug-in
2. Follow the instruction to install the plug-in
3. Open Sony Vegas
4. Media Generators -> Third Party -> AVerMedia HD Capture
5. Drag (Default) Preset to the arrow-pointed area.
6. Set up AVerMedia HD Capture
7. Change Path (note: we recommend NOT to set path directly under C:)
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